How long does the delivery take?
The delivery typically takes around 2-3 business days.
Orders which are placed on Saturdays, Sundays and holidays will be collected by the courier on business days, so it will take more time for you to receive the goods.
If you have a specific delivery date request, please note it in the 'Notes' section when placing your order, or contact us directly. We will do our best to coordinate the delivery with you.
Does delivery come with a charge?
Order of $200 or above:
Free delivery
Order below $200:
Delivery fee will be applied based on total weight.
Exact fee can be checked in the checkout page after choosing the goods you need.
Are there other ways to receive the goods?
Free in-store pickup:
You can choose the option of in-store pickup when ordering online. You can find our address at the bottom of this page.
Pickup from our warehouse by arranging your own driver:
🕘 Pickup time:
09:00 a.m. - 05:00 p.m. (Mon - Fri)
(Closed on Saturday, Sunday and Public Holiday)
How could I know if the goods are in stock?
Out-of-stock goods will display a "Contact us to pre-order" remark, while in-stock goods will not have this remark.
How much of each ingredient should I buy?
Check out our page Useful Resources to uncover the exact ingredients you need. 😉
What are the shelf life and expiry date?
Shelf life and expiry dates vary for different products and batches. Please contact us for up-to-date information.
What payment methods could I use?
1 - Credit cards (i.e. Mastercard, Visa Card)
Payment services: Apple Pay, Google Pay, Shop Pay
2 - Alipay
3 - Bank transfer
Bank Name: BANK OF CHINA
Name: Supreme Entertainment Limited
A/C No: 361-2-004-254-4
Bank Code: 012
4 - FPS
E-mail: scs@supreme-ent.com.hk
5 - Cash
Only available for in-store pickup
Do I get a receipt with the delivered goods?
Yes, a receipt will be included with the goods.
If you would like to receive an invoice and/or a packing slip, please mention it in the remarks section during checkout.
Is it possible to return the goods?
All sales are final, and returns are not available.
Refunds are available if the order was mistakenly placed. To request a refund, please contact us.